- Help center
- About Digital Petra courses
- I’ve attended my course but I have some questions. Is there any further support?
- Can I get recordings of the online training sessions? Do the recordings expire?
- What is a post-training evaluation form and what do you do with the feedback I provide?
- Will I receive a certificate and when?
- What help will I receive after the training? How can I continue my learning?
- How do I get in touch with my trainer?
About Digital Petra courses
Should we split into About workshops and About Online Courses and About Streams?
What is the difference between a public workshop and an online training program?
Digital Petra online and in-person workshops follow the same synopsis and course content. Online learning is simply a way of studying without needing to attend the workshops in person. The online classes are still live and trainer-led, and are split into 4 sessions, each 2.5 hours long. You will still receive a certificate post training.
Does an online training session take place in my timezone?
Please find that all online courses start at 11am EST (Eastern Time, USA) unless otherwise specified. Please ensure you check what time this will be in your current location to ensure a prompt start. We also run training courses at different times that cater to APAC and EMEA clients, you’ll find these timezones outlined in the course titles. If you need any assistance with choosing the right online course for you, please contact the team. N.B. The start and end time will be the same for each session.
How many other people will be on my course?
The average number of attendees is 8 depending on the topic area, our online classes typically have a higher average of around 10 delegates. Our workshops are designed to create an intimate learning environment to enable one-to-one time with the trainer, roundtable discussions and healthy discourse amongst all in attendance.
Can you deliver training at my office? Do you offer customized training?
Yes, Digital Petra offers custom on-site training to our clients.
Digital Petra will work with you and a top-rated trainer to source a training date/s that fit around your schedule. We’ll organize briefing calls between yourself, the trainer, and the Digital Petra Client Relationship Manager to give you an opportunity to ask questions, and outline your expectations and requirements.
Should you require bespoke training based on your companies’ needs, and prefer the convenience of a trainer travelling to your offices/location, please give the team a call.
What type of delegates will be attending the course?
Delegates that attend Digital Petra courses work across a range of industries. These typically include roles in Marketing and Communications, Advertising, PR, Digital Marketing, Product Management and other ecommerce professionals – agency or client-side. Courses such as Digital Product Management are suitable for professionals involved in the development/planning of websites or apps, or in digital content.
Please see the course page for specific examples of our attendees, pertaining to the topic of your interest.
Are the courses B2B or B2C?
Our courses are suitable for all types of industries and the content is created with B2B and B2C businesses in mind.
Is the course accredited?
No, our courses are not accredited. Digital Petra is an independent company and is not affiliated with any other companies or products. We pride our staff and trainers on providing honest, unbiased opinions and advice.
Who are the Digital Petra trainers?
Digital Petra trainers are based either in the US or the UK. If you’d like further information on a particular trainer, please find we can send you their Trainer Factsheet, which contains details including past experience and brands they’ve previously worked with.
How do you recruit trainers? What experience do I need to become a trainer?
If you are interested in becoming an Digital Petra trainer, please contact firstname.lastname@example.org to find out more about our current opportunities.
Who creates Digital Petra’s course content and how frequently is content updated?
Our content is created and kept up to date by professionals within the industry. Each course is reviewed on a quarterly basis.
Do you have any testimonials from past attendees?
We’re tremendously proud of the consistently positive feedback with testimonials featured on our course pages and via Trustpilot.
Digital Petra has over 15,000 customers, ranging from large corporates and government departments, to small businesses and start-ups. Our expertise covers all industry sectors, including B2B & professional services, consumer, FMCG, healthcare, media, technology and travel, amongst others.
How do I get in contact with Digital Petra?
Please feel free to contact the Digital Petra team on one of the following numbers below:
US: (1) 855.344.4847
UK: 020 3435 5755
US office hours: 4:00am – 1:30pm EST, Monday – Friday*
UK office hours: 9:00am – 6:30pm GMT, Monday – Friday*
*Excluding public/national holidays.
Outside these times, please leave a voicemail for the Digital Petra office stating your name, contact number and a brief message, and we will get back to you. Alternatively, please email email@example.com. All calls and emails will be responded to within 48 working hours, Monday to Friday (excluding UK & US national holidays).
What are your terms and conditions?
Please see here for our terms and conditions. If you have any queries, please contact the team directly via firstname.lastname@example.org, or give us a call.